- It is in the nature of a holiday of this kind to be flexible. The day-to-day agenda and ultimate goal of the tour is taken as an aim and not as a contractual obligation. We shall not be responsible for the delays or alterations in the program or expenses incurred due to conflict, international or internal flight delay or cancellations, strikes, sickness, weather, war, vehicle problems, political closures and disputes.
- P lease understand that most of our trips are adventure trips, and such trips require flexibility. The day by day itinerary as shown in the website or in any of our promotional materials is taken as a guideline only. Local conditions may require a slight change – this will only be taken if absolutely necessary.
- Certain sightseeing and day tours may be subject to weather conditions/ weekly off , certain permissions or minimum number of pax’s before they operate and suppliers may cancel ,postpone Any changes shall be notified to you at the earliest opportunity and alternate plans suggested.
- Our rates are based on the prevailing rates as negotiated by us with the hotels, airlines etc. Hotels and Airlines retain the right to modify the rates without notice. In case of such changes the rates quoted before the modification, can be changed by us according to the modifications by hotels or airlines. All hotel bookings are based on usual check in and checkout time of the hotels until unless indicated in the itinerary.
- We shall not be responsible for any loss, injury or damage to person, property, or otherwise in connection with any accommodation, transportation or other services, resulting – directly or indirectly – from any act of GOD, dangers, fire, accident, breakdown in machinery or equipment, breakdown of transport, wars, civil disturbances, strikes, riots, thefts, pilferages, epidemics, medical or custom department regulations, defaults, or any other causes beyond our control.
- Your health and your ability to undergo the trip is your responsibility. We ask you to fill up a medical health form before a rigorous trek or expedition, but that is only for the information of the staff on the trek, so they are aware of issues, if any.
- A Liability Waiver form (in the case of undertaking an adventure trip) will need to be signed by you and you accept that you may be exposed to certain inherent dangers in any such adventure trip. Failure to sign the Liability Waiver form will preclude you from joining certain adventure trips. If you are below 18 years of age, your parent or guardian’s signature will be required.
- No refund will be entertained for those who leave the trip due to sickness, injury or any other reason.
- No refund will be given for any unused service.
- If Holiday Adventure decides to cancel a trip because of unforeseen circumstances such as natural disasters, earthquake, strike, flood, riots, spread diseases etc, we will try our best to refund the full trip cost that has been paid to us. Often, we would have paid advances to other parties, and until we receive those advances back, it may be difficult to refund you the whole amount.
- Holiday Adventure will not be held responsible for any other trip related expenses such as booking of international flights, visa, insurance, vaccinations unless specifically stated otherwise. We are only liable for payments made to us.
- We do not have any insurance policy covering the expenses for accident, sickness, loss due to theft, or any other reasons. Visitors are advised to seek such insurance arrangements in their home country. All baggage’s & personal property/s at all times are at the client’s risk. Kindly avail insurance as per your needs.
- While travelling with Holiday Adventure you agree to accept the authority of the tour/Trek leader at all times. You are aware that travel within a group may involve compromise to accommodate the diverse desires and physical abilities of group members. You understand that Holiday Adventure reserves the right to decline, accept, or retain any person as a member of the group at any time.
- In the event, You fall ill or suffer an accident during the trip, all hospital expenses, doctor fees, repatriation expenses, evacuation from road or mountain, any other charges incurred as a direct or indirect result of Your illness / accident are Your responsibility.